FAYVAN Establishes 24‑hour Global After‑sales Technical Response Mechanism to Improve Worldwide O&M Service System

To deliver comprehensive after‑sales support for global clients, FAYVAN has built a 24‑hour multilingual remote technical response team providing real‑time troubleshooting, equipment debugging and operational guidance via online video, telephone and instant communication channels. Regional after‑sales service stations are deployed in core global markets including Southeast Asia, the Middle East and Europe to offer on‑site maintenance and emergency repair services for critical ATM faults. A global emergency spare‑parts reserve warehouse enables rapid allocation of spot inventory for urgent replacement demands. Regular professional training for client technical personnel further improves end‑user self‑maintenance capabilities, reducing long‑term operational costs for international partners.